understanding operator needs
FRONT-OF-HOUSE BRANDING & PROFIT POTENTIAL
Is there profit potential in front-of-house product branding? It appears so!
FOH branding is mostly limited to a few categories, leaving profit potential untapped. It’s used in at least one category by 75% of commercial operators, versus 56% of noncommercial.
COMMERCIAL

Cold Beverages
50% brand in FOH
81% report notable profit
Only 25% upcharge

Cake/Cookie-Like Desserts
24% brand in FOH
69% report notable profit
Only 32% upcharge
NONCOMMERCIAL

Cold Beverages
34% brand in FOH
56% report notable profit
Only 12% upcharge

Hot Beverages
28% brand in FOH
70% report notable profit
Only 25% upcharge
NOT CHICKEN FEED: AN UPSIDE TO NO UPCHARGE
Only 16% of restaurants promote poultry and meat in FOH, but 90% of those see notable profits — despite just one-third adding an upcharge.